
Product
Last mile
Digitise the planning, control and monitoring of all employees on the road
When it comes to logistics operations on the road or on-site, you prefer not to leave anything to chance. After all, the employees who are in physical contact with your customers can make the difference between a positive or negative review. That’s why our last-mile solution translates all orders into clear and practical instructions for employees on the road. This allows them to carry out their instructions step by step - efficiently and faultlessly and to the satisfaction of your customers.
But you’re not in control of everything. A road may be blocked, a job may run late or a customer may not respond: anything can happen en route that disrupts the logistics operation, resulting in unnecessary costs and dissatisfied customers. Our last mile solution helps prevent disruptions wherever possible. Or at least minimise their consequences.
ICT Logistics' last mile solution is the extension of the office to the front door. The mobile app allows employees to be constantly in touch. Because they record every action digitally, you have a real-time view of order execution. This enables proactive intervention and adjustment. Does the planning change? In that case, customers automatically receive an update, and you make them happy with excellent service!
Getting the last mile under control
Digitise the last mile from start to finish with our last mile solution. The benefits: real-time monitoring and proactive adjustment of the logistics operation. And most importantly: satisfied customers.
What makes our solution so powerful
- With the back-office application including a dashboard for office staff, you can organise and monitor all processes that are executed in the mobile work field. Monitor the progress of work, change the planning if necessary and analyze afterwards.
- With the mobile app on the phone or tablet, employees carry out their assignments step by step. The result is immediately visible to all stakeholders, both inside and outside your organization.
- Built on modern technology. The result is a standard solution that is highly configurable. This allows the software to be set up flexibly according to users' requirements.
- Software-as-a-Service. Cloud technology ensures the solution is scalable to your needs and suitable for both small and large companies, from start-ups to multinationals.