Webinar: The Future of Control Rooms in Public Transportation

The Control Room as a Command Function

During this interactive webinar, experts from RET, NS, and GVB will discuss the development of control rooms into a proactive command function. Operators are evolving from centralists to directors, with a greater focus on decision-making, competencies, and collaboration with chain partners. By harmonizing processes and intelligently using technology such as data, AI, real-time information, and modern communication systems, control rooms can better predict disruptions and manage them more effectively. The webinar offers valuable practical insights, concrete examples, and inspiration from the field. Experienced speakers will share their vision of the role of control rooms within the chain and highlight opportunities and challenges regarding people, technology, and processes. The session is relevant for anyone involved with control rooms in public transportation.

Speakers:

• Frank Bontje – Head of Control Room, NS
• Tom Deijl – Manager, Central Traffic Control, RET
• Philip Hupkes – Director, BaanVak
• Nicole Ouwerkerk – Manager, Transport Communication Center, GVB
• Herman van Veelen – Human Factor Consultant, vhp Human Performance

Don’t miss this opportunity to gain insights from experienced professionals and ask your questions about the control room of the future. You can register via the event page using the button below.

Eventpage