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Ultimo and ICT Group sign a partnership to simplify onsite maintenance

8 February 2022

Ultimo and ICT Netherlands, an ICT Group company, have joined forces to help asset-intensive companies improve the efficiency of maintenance activities. The partnership connects Ultimo’s Enterprise Asset Management (EAM) cloud platform to HoloNXT, the mixed reality platform provided by ICT Netherlands, to improve knowledge sharing and enable virtually-assisted remote maintenance. Both companies showcase their joint solution on the Maintenance Dortmund 2022 event, on the 30th and 31st of March in the Dortmund Messe.

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HoloNXT is a platform designed by ICT Netherlands to connect online data with the physical world. The result is a Digital Twin offering infinite possibilities. Integrating this online data with Ultimo’s EAM platform improves communication and information sharing around asset management and maintenance activities. Operations and technical services managers can look remotely at a physical asset and have all crucial maintenance and operational data made available through HoloNXT. The information and instructions can then be visualised on a HoloLens, a tablet or a smartphone to help the technician perform the job correctly on the field.

Michel Manders, Operations Manager at ICT Netherlands, said: “Installations are becoming more complex, and knowledge is slowly ageing away. New professionals need support and more intelligent guidance to fulfil their jobs in a safe and efficient way. Collecting and analysing data, machine learning and artificial intelligence are hot topics at the moment, but if you don’t pay attention to how that data is visualised, or how the user interacts with it, opportunities are missed. In the end, there will always be crucial decisions to be made. HoloNXT is a solution for managing the challenges that the knowledge ages away and the increasing complexity of installations.”

Patrick Beekman, Partner Solution Manager at Ultimo, added: “Sharing Ultimo data from assets and related maintenance processes through standard APIs makes it very easy to use the services from HoloNXT directly via the Ultimo platform. This provides many benefits. For example, you can use your digital twin to train new employees, share knowledge or give instructions remotely using the AR functionality to assist colleagues working onsite.”

About Ultimo Software Solutions

Ultimo Software Solutions supplies the #1 Enterprise Asset Management (EAM) Cloud platform ‘Ultimo.’ The software is used by more than 2,000 customers globally in Manufacturing, Healthcare, Logistics, Infrastructure, and Utilities. It offers customers in these sectors many advantages such as increased uptime, the management of costs, increased equipment lifespan, ease of adherence to laws and regulations, and the ensurance of a safe working environment. Ultimo provides all this with an unparalleled Return On Investment due to fast implementation processes, seamless integrations, and Self-Service application management. The company was formed in 1988 and has offices in the Netherlands, Belgium, Germany, and the United Kingdom.