News
LogBro: AI that makes logistics software smarter and more accessible
- 20 March 2026
In practice, this is not always straightforward. While a great deal of knowledge is available, finding the right information takes time. Consider, for example:
- Manuals and system documentation
- Work instructions for specific customers or processes
- Internal knowledge held by key users
With LogBro, ICT Logistics is introducing a new generation of AI support within logistics software. LogBro is a generative AI assistant that helps users get answers faster to questions about processes, documentation and, in future versions, operational data.
LogBro’s strength lies in its integration within the application itself. It is not a separate chatbot, but an intelligent AI layer that becomes part of users’ daily workflow.
From documentation to direct answers
Many logistics organisations possess a wealth of knowledge about processes and systems. The problem is usually not that information is lacking, but that finding it takes time.
With LogBro, users can simply ask a question in natural language. The AI assistant analyses available sources and provides an immediate response. This offers clear benefits:
- Faster access to relevant information
- Reduced reliance on key users
- Shorter induction period for new staff
- Consistent use of processes and systems
Documentation thus transforms from a static knowledge source into an interactive knowledge assistant.
Context-aware support
A key feature of LogBro is that the AI can recognise the user’s context. When a user is in a particular module or on a specific page, LogBro can explain the functionality and possible actions within that part of the system.
This helps users, for example, with:
- Navigating complex workflows
- Understanding system functionalities
- Carrying out process steps in the correct order
The AI thus acts as a digital assistant within the application itself.
From system data to insights
In addition to documentation, LogBro can also retrieve information from operational data. Using ‘data chat’, users can ask questions about, for example, orders, transport planning or the performance of logistics partners.
Instead of opening multiple screens or consulting reports, the user can receive an immediate answer via the AI assistant.
This makes it possible to:
- Gain faster insight into operational performance
- Receive immediate answers to data queries
- Make better and faster decisions.
Innovation in logistics software
At ICT Logistics, we are constantly working to improve logistics software and explore new technologies. Initiatives such as LogBro arise from collaboration between software developers, logistics specialists and innovation programmes within the organisation.
The goal remains the same: to develop technology that is not only innovative but, above all, adds practical value to the day-to-day operations of logistics organisations.
Want to learn more about how ICT Logistics helps organizations optimize their supply chain and transport processes? Visit our logistics page and discover how we contribute to more efficient and future-proof logistics with smart software and innovative solutions.
