Product
digitalNXT ChatSearch – Conversation with your data
streamline access to vital documents
Chat directly with your knowledge base
We make interacting with your data and documents easier and more intuitive. With ChatSearch, you can engage in direct conversations with your knowledge base, making seamless interaction with your data a reality. Our solution intelligently transforms user queries into clear and concise answers, providing the most accurate and complete response using only your own specified data. Additionally, ChatSearch enhances transparency by directing users to the most relevant documents instantly.
By retrieving the most pertinent information from customer documents, our solution significantly reduces the time spent searching for information, improving efficiency and accessibility.
Work smarter
Organizations are often struggling with information overload, leading to costly delays and frustrated customers. That's why we created digitalNXT ChatSearch: to streamline access to vital documents and insights, enabling teams to work smarter, not harder.
Our AI-driven platform offers quick retrieval of relevant information, enhances compliance tracking, and supports effective training, all while ensuring that users receive consistent, accurate responses. Below an example screenshot.
With digitalNXT ChatSearch, organizations can minimize downtime, boost productivity, and deliver exceptional customer experiences. By simplifying data interaction, we help teams focus on what truly matters—innovation and growth. Say goodbye to tedious searches and hello to seamless conversations with your data. Join us in redefining efficiency and making knowledge accessible to everyone, anytime.
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CyBro: implementation of ChatSearch for the ICT Group security department
digitalNXT ChatSearch is particularly effective for optimizing chatbots and internal knowledge bases. It was recently implemented for the first time within the security department of ICT Group in the form of CyBro (Cyber Brother), an AI chatbot that centralizes all cybersecurity-related inquiries. CyBro is trained with essential security knowledge, helping employees quickly find the right policies and procedures. Questions can be asked in Dutch or English, with direct answers and links to source documents. If an answer is unavailable, CyBro automatically forwards the inquiry to the Information Security Officer (ISO) for a direct email response. This innovation makes digital security management easier and more accessible for all employees.
More about CyBro in the video below:
World-class partners
We can only solve complex customer issues through cooperation within an ecosystem of excellent partners. Together we control the complete chain of business processes and innovative technologies.
Do you want to work with unstructured data, ML and AI?
Working with unstructured data, ML and AI requires your expertise, inventiveness and a goal-oriented attitude. As a member of our team of data engineers and data scientists, you will contribute directly to the success of our customers.